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Philippines
Why choose to outsource to the Philippines
English is the official language The Philippines emerges as an optimal choice for outsourcing, particularly in the realm of BPO companies in the Philippines and the Philippines call center industry. As the third-largest English-speaking country globally, boasting around 60 million proficient English speakers, the nation’s linguistic capabilities are noteworthy. English, one of the country’s official national languages alongside Tagalog, is ingrained in education, government, legal systems, and higher education.
Filipinos exhibit not only high English proficiency but also rank eighth globally for proficiency among cities where English is a second language, with Manila standing out. The Philippines maintains a remarkable 97.5% literacy rate, with over 680,000 university graduates annually, surpassing figures in countries like Australia and the United States.
Culturally, the Philippines, having been a former US colony with a 90% Christian population, presents a ‘westernized’ environment. The familiarity extends from cities to office spaces, malls, and restaurants, creating a seamless work experience for Americans and Australians without language barriers or significant workplace differences.
Beyond cultural alignment, the Philippines offers a significant cost advantage with labor and living costs approximately 70% lower than in Australia and the US. This cost-effectiveness allows for a substantial reduction in operational expenses.
The country boasts a massive talent pool, with over 41 million highly trained individuals in the workforce. This diverse pool accommodates various roles, from junior to executive levels, covering functions such as accounting, customer service, and engineering. In essence, the Philippines stands as an ideal destination for outsourcing needs, offering a unique combination of language proficiency, cultural affinity, cost-effectiveness, and a vast talent pool.
The Philippines emerges as an optimal choice for outsourcing, particularly in the realm of BPO companies in the Philippines and the Philippines call center industry. As the third-largest English-speaking country globally, boasting around 60 million proficient English speakers, the nation’s linguistic capabilities are noteworthy. English, one of the country’s official national languages alongside Tagalog, is ingrained in education, government, legal systems, and higher education.
Filipinos exhibit not only high English proficiency but also rank eighth globally for proficiency among cities where English is a second language, with Manila standing out. The Philippines maintains a remarkable 97.5% literacy rate, with over 680,000 university graduates annually, surpassing figures in countries like Australia and the United States.
Culturally, the Philippines, having been a former US colony with a 90% Christian population, presents a ‘westernized’ environment. The familiarity extends from cities to office spaces, malls, and restaurants, creating a seamless work experience for Americans and Australians without language barriers or significant workplace differences.
Beyond cultural alignment, the Philippines offers a significant cost advantage with labor and living costs approximately 70% lower than in Australia and the US. This cost-effectiveness allows for a substantial reduction in operational expenses.
The country boasts a massive talent pool, with over 41 million highly trained individuals in the workforce. This diverse pool accommodates various roles, from junior to executive levels, covering functions such as accounting, customer service, and engineering. In essence, the Philippines stands as an ideal destination for outsourcing needs, offering a unique combination of language proficiency, cultural affinity, cost-effectiveness, and a vast talent pool.
Providing all-in-one solutions for customer happiness to top brands across the globe. We do the heavy lifting and you focus on growth!
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Your NEARSHORE, Offshore and Outsourcing Partner, VLBPO.
Providing all-in-one solutions for customer happiness to top brands across the globe. We do the heavy lifting and you focus on growth!
Your NEARSHORE, Offshore and Outsourcing Partner, VLBPO.
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