Legal BPO Services For

Law Firms and Lawyers

At VLBPO, we know that every law firm or attorney has a long list of tasks when it comes to a case and many know how powerful delegating can be. When it comes to answering incoming calls, Administrative and back office duties law firms of all shapes and sizes prefer to use our service to help them optimize their time and focus on their client case.


Never Miss A Client Again

Capture every lead and take on more of the right cases when you leave the questions, communication and scheduling to an intake specialist with legal experience.

Reduce missed calls.

Be there for clients no matter what day or time that next call or query comes in with 24/7 legal answering service and live chat & text messaging.

Convert the right cases.

Expert legal intake services, lead qualification and outbound calling services identify the best cases and opportunities for your law firm.

Grow law firm revenue.

Maximize your caseload and keep your sales pipeline full without paying to train an in-house client intake specialist; instead, leverage our 24/7 legal answering service.

24/7 Solutions For Law Firms

Create a seamless client experience while you’re winning cases.

Legal Answering Service & Appointment Scheduling

Keep a skilled and empathetic legal intake specialist at-the-ready to answer phones and book appointments in English and Spanish, day and night, even on weekends and holidays.

Inbound & Outbound Legal Sales

Build a revenue-generating machine with minimal investment thanks to our legal lead qualification, sales intake and outbound sales offerings.

Client Intake Services

Streamline the legal intake process to improve customer experience, so that you can spend more time winning cases.

People-Powered Live Chat

Connect with current and potential clients faster and with greater accuracy with human-powered live chat, designed to turn digital traffic into paying clients.

People-Powered Text Messaging

Expand your reach with real-time text messaging and meet clients wherever they are, improving client engagement and lead capture.

The voice of your firm.

Legal calls can be difficult for your client. We know how important it is they talk to a real person.

With a legal telephone answering service, your clients know you're listening, every time.

We deliver savings by processes

We handle volumes Of data efficiently and accurately

We maintain compliance and business

We have proven industry

Outsourcing Solutions for Legal

Customer Experience

Content Moderation

Back Office Support