At VLBPO, we know that every law firm or attorney has a long list of tasks when it comes to a case and many know how powerful delegating can be. When it comes to answering incoming calls, Administrative and back office duties law firms of all shapes and sizes prefer to use our service to help them optimize their time and focus on their client case.
Capture every lead and take on more of the right cases when you leave the questions, communication and scheduling to an intake specialist with legal experience.
Keep a skilled and empathetic legal intake specialist at-the-ready to answer phones and book appointments in English and Spanish, day and night, even on weekends and holidays.
Build a revenue-generating machine with minimal investment thanks to our legal lead qualification, sales intake and outbound sales offerings.
Streamline the legal intake process to improve customer experience, so that you can spend more time winning cases.
Connect with current and potential clients faster and with greater accuracy with human-powered live chat, designed to turn digital traffic into paying clients.
Expand your reach with real-time text messaging and meet clients wherever they are, improving client engagement and lead capture.
Legal calls can be difficult for your client. We know how important it is they talk to a real person.
With a legal telephone answering service, your clients know you’re listening, every time.
Customer Experience
Content Moderation
Back Office Support
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Your NEARSHORE, Offshore and Outsourcing Partner, VLBPO.
Providing all-in-one solutions for customer happiness to top brands across the globe. We do the heavy lifting and you focus on growth!
Your NEARSHORE, Offshore and Outsourcing Partner, VLBPO.
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