From In-house CX teams to VA services, We give you the flexibility to scale quickly and achieve unmatched quality along with sustainable growth.
In additional to saving up to 70 % on labor cost, you also save 100 % for Office, equipment and utilities. This allows your organization to be more competitive, sustainable and profitable.
As your business grows so does the demands for resources and workforce. We make it simple! Scaling and maintaining efficiency is literally a phone call or email away.
Imagine paying entry level price and getting Expert level service. We have the expertise to improve internal processes while maintaining efficiency.
We give clients the flexibility, responsiveness and creativity needed to navigate today’s customer experience challenges with peace of mind. Our BPO outsource services offer exceptional nearshore, offshore and work-at-home solutions for all your customer engagement needs, using robust and cost-effective delivery models that give your business a competitive edge.
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CS Vendor Partner
CEO and CO-Founder
CEO and founder
VP Of Marketing & Business Development
CEO and Co-Founder
Our selection process ensures that we only work with the top 10% of educated talent to guarantee high-quality results to mater the industry
Our Main office is located in the Caribbean, which facilitates collaboration with teams in the U.S. during normal working hours and Our Teams in the Philippine Allows us to Facilitate Normal Working Hours Turing the Apac Regions.
Our team has a high level of spoken and written English, Spanish & French. We have Native Speakers and Bilingual Teams distinguishing language barriers
Country
Wages
— “I wanted to take a moment and thank you for the support you’ve provided us over the last few months. As our business grows and processes change, we hope that our relationship with VLBPO will continue to grow too!
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.”
President of eCommerce
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Your NEARSHORE, Offshore and Outsourcing Partner, VLBPO.
Providing all-in-one solutions for customer happiness to top brands across the globe. We do the heavy lifting and you focus on growth!
Your NEARSHORE, Offshore and Outsourcing Partner, VLBPO.