Leadership
Unleashing Bold Leadership, Embracing Visionary Strategies for Sustainable Business Success and Empowered, Impactful Decision-Making
Earl McDonald | CEO co-founder
Earl has worked with companies across various industries including eCommerce, legal, real estate, software and technology, and health. He has a proven track record of helping eCommerce companies scale from 6 to 7 figures and has generated over 12 million in revenue for clients in 2022 alone.
One of Earl’s standout achievements is his experience in setting up customer support departments from scratch. He has a keen eye for identifying pain points in the customer journey and designing strategies that lead to increased customer satisfaction and retention.
Earl’s expertise in management has been honed through years of experience in the industry, and he has worked with numerous companies to develop strategies that increase revenue while maintaining a focus on the customer experience. His approach to the industry is centered on building long-term relationships with clients and driving sustainable growth.
Throughout his career, he has demonstrated a commitment to excellence, consistently delivering results for his clients. He is a strategic thinker with a strong work ethic, always willing to go above and beyond to ensure success.
Romel Puebla | Account manager
Romel is a well-experienced technical support lead with over eight years of liberal exposure in the IT field industry. Romel specialises in desktop remote support and customer service and is responsible for prompt issue resolution and customer satisfaction rating.
He has worked alongside the executive and back-end support teams of Fortune 500 companies. He has made his way to become the operational manager for thermal support cameras amidst the pandemic supporting hospitals with tech health solutions across the globe.
Our Leadership Frontier
I wanted to take a moment and thank you for the support you’ve provided us over the last few months. As our business grows and processes change, we hope that our relationship with VLBPO will continue to grow too!
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
Our Leadership Frontier
I wanted to take a moment and thank you for the support you’ve provided us over the last few months. As our business grows and processes change, we hope that our relationship with VLBPO will continue to grow too!
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
Our Leadership Frontier
I wanted to take a moment and thank you for the support you’ve provided us over the last few months. As our business grows and processes change, we hope that our relationship with VLBPO will continue to grow too!
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
Our Leadership Frontier
Mastering Dynamic Approaches for Inspiring Business Excellence
I wanted to take a moment and thank you for the support you’ve provided us over the last few months. As our business grows and processes change, we hope that our relationship with VLBPO will continue to grow too!
We have 4 groups of team members assigned to their respective departments, including Amazon Client Support, Walmart Client Support, eCommerce Support, and Walmart Internal Operations.
Of these departments, I have spoken with the department heads and I wanted to bring to light some of the top team members VLBPO has placed with us. These people, albeit a short period of time with us so far, have shown a level of work ethic, agility, dedication, teamwork, and creativity that helps make our company a success.
Timothy Richard
President of eCommerce
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