Case Studies

Overview An insurance lead generation company partnered with VLBPO to build and run its outbound prospecting and appointment-setting operation, powered by VLBPO’s dedicated Insurance Call

From day one of a live enrollment launch, VLBPO handled peak monthly call volumes in the thousands, maintained strong team attendance during critical windows, and

From day one of a live enrollment launch, VLBPO handled peak monthly call volumes in the thousands, maintained strong team attendance during critical windows, and

Q1 2026 — VLBPO expands its multilingual healthcare BPO portfolio with the addition of Mandarin bilingual healthcare outsourcing services, strengthening its ability to support healthcare

February 2026, VLBPO continues its 2026 growth momentum by expanding its Spanish bilingual healthcare support operations with dedicated teams based in Jamaica and the Dominican

VLBPO has successfully launched a fully operational BPO contact center in under two weeks, reinforcing its ability to execute rapid outsourcing transitions, business process outsourcing