VLBPO acknowledges the heightened emphasis on data security and compliance in today’s environment. Whether engaging as a consumer or outsourcing professional services, the stakes are significant. Expectations for exemplary standards in security, privacy, and compliance have never been more critical.

At VLBPO, adherence to HIPAA and PCI standards is not merely a requirement; it is ingrained as a fundamental practice. All agents undergo rigorous training in data security and HIPAA regulations, ensuring a comprehensive understanding of their roles and responsibilities. Additionally, regular quality assessments are conducted to maintain adherence to these stringent standards.