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Sales & Retention

Elevate Your Growth Strategy

Deliver Growth Through Deeper Customer Connections

Fully leverage sales retention across all channels and touchpoints to create a brand experience that can enhance customer lifetime value at every turn.

associates supporting sales and retention

languages supported

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improvement in sales conversion

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years of experience in sales and retention programs

How It Works

With customer success as our priority, we ensure we hire, train, mentor, and engage the best sales representative talent to provide the best customer experience in consumer and business-to-business interactions.

Growth in Any Channel

Deliver effective sales and retention strategies in all your engagement channels, including voice, chat, and intelligent sales bots. This makes it easier, better, and standardized across all the channels used in the communication process.

Adapted to Your Needs

Both inbound and outbound, we cater to business-to-consumer (B2C) and business-to-business (B2B) for almost all industries. Our approach guarantees that you will achieve sustainable growth yet meet your industry's legal requirements.

Scale as Your Sales Strategy Demands

Our sales agent representatives are sourced, recruited, and trained to deliver your solutions as your business sales needs evolve. We have the best onboarding processes that ensure the new employees get to know what they are supposed to do quickly.

Data to Drive Compliant Growth

Harness the power of data analytics to refine the customer targeting approach, build capabilities, and better understand performance measures. This data will help to define the best time for customer interaction and fully describe customer profiles, increasing conversion and retention rates and decreasing fraud rates.

Why Choose VLBPO?

Improve Engagement, Flexibility, and Efficiency

Whether your teams are located in different regions, we will assist you in realizing high engagement, flexibility, and productivity across your outsourced sales team Philippines.

Global Sales Expertise and Processes

VLBPO employs best practices in sales outsourcing Philippines and offers scalable training modules in different languages to help your sales teams throughout the customer journey.

Data Intelligence to Grow Your Sales Program

As leaders in AI and analytics, we know your customers and how they behave so you can increase your revenue. Our sales and customer retention initiatives, driven by data, work to optimize the lifetime value of your customers.

Tools for Team Success

We give your sales and retention teams everything they need to succeed. We provide a single interface for agents to access all the necessary customer information, and AI suggests the best actions for your agents to take to increase conversions and revenue.

Cultural Affinity in Every Conversation

Through VLBPO’s recruitment process, your outsourced sales team Philippines is supported by culturally aligned teams communicating with your customers in their native languages. It ensures effective and personalized interactions.

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