Inside VLBPO

VLBPO proudly participated in the Sagicor SIGMA Run 2025 in Kingston, Jamaica, reaffirming our commitment as a responsible and community-driven BPO company.

VLBPO successfully launched a fully operational BPO contact center in under two weeks, delivering secure, stable outsourcing transition without compromising service quality.

VLBPO continues its 2026 growth momentum by expanding its Spanish bilingual healthcare support operations with dedicated teams based in Jamaica and the Dominican Republic.

VLBPO expands its multilingual healthcare BPO portfolio with Mandarin bilingual outsourcing services, supporting providers serving Mandarin-speaking patient populations.

VLBPO joined over 30,000 participants at the Sagicor Sigma Corporate Run, supporting the “Run for the West” initiative to rebuild schools after Hurricane Melissa.

Our co-founder and CEO, Earl McDonald, set out to change an industry long controlled by foreign multinationals — today VLBPO proudly competes at the enterprise level as a locally owned BPO.