Yes, Hoory AI is designed to complement human agents, not replace them. It can handle repetitive tasks, allowing human agents to focus on more complex and critical customer interactions.

Absolutely! Hoory AI supports over 120 languages in both text and audio formats, so your customers can communicate in the language they're most comfortable with. Whether they speak Spanish, Mandarin, French, or any other language, Hoory AI detects and responds in their preferred language—no need for additional translation tools. Additionally, our system offers transliteration support, enabling customers to use their native scripts while receiving accurate responses.

Yes, Hoory AI offers a 14-day free trial period for those who want to test the tool, and there is no need to attach a credit card initially. During the free trial, you can explore Hoory AI's features, check how compatible they are with your support processes, and evaluate the overall effectiveness of the software.